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Privacy Policy

Last updated 30 October 2026

This policy explains how Klipist Studios GmbH handles personal data on klipist.com and in the Klipist apps, for accounts, film submissions and distribution, and when you contact us. It follows the Swiss Federal Act on Data Protection (FADP); the section for the EU and the UK adds the GDPR.

Who is responsible

Klipist Studios GmbH
Im Stoffel 41
8887 Mels
Switzerland
Company No. (UID): CHE-462.383.433

For anything about your data, write to stream@klipist.com.

When you visit Klipist

Network and films

Requests to klipist.com and from our apps pass through a network that delivers and protects the site, and films stream from our video service; both process your IP address and device details for this. We use usage and playback data to run, secure and improve Klipist. Our server uses IP addresses only briefly, for example to slow down repeated sign-in attempts, and does not store them, except with orders (see below).

Google Analytics

Klipist uses Google Analytics only for overall statistics about our website, for example visits, pages, country and how visitors found us. We do not use Google Analytics to rank films, and we do not report or share viewing figures for individual films, with filmmakers or anyone else.

Google Analytics sets cookies, processes device and usage data and uses your IP address to estimate your location; Google may process this data in the USA.

Visitors from the EU and the UK are asked for their consent before analytics cookies are set; you can change your choice at any time via Cookie settings at the bottom of every page. Without your consent, Google Analytics receives only signals without cookies.

Elsewhere, you can object at any time by blocking cookies in your browser or with Google’s opt-out add-on.

Anonymous statistics

We use our own anonymous statistics, on our own server in Switzerland, to keep Klipist fast and to understand how people find and watch films. We set no cookies, store no IP addresses and build no profiles; a random code that lasts only while your browser tab is open groups one visit. Nothing is shared with anyone, and individual events are deleted after 25 months.

Installing Klipist and notifications

So that you can install klipist.com as an app from your browser, our pages load files from a provider for app installation and notifications, which receives your IP address and browser details. If you allow notifications about new films, it also processes an identifier of your browser; you can turn them off at any time in your settings.

Cookies and local storage

Besides analytics, we use cookies and similar storage in your browser only where the site needs them: to keep you signed in, to remember your choices and where you stopped in films, to resume an interrupted upload, to protect forms and, where Google Analytics may run, to count returning visitors by the day of your last visit.

Spam protection

Our forms use Cloudflare Turnstile to protect against spam. Turnstile may process technical data such as your IP address and browser details for this purpose. See Cloudflare's Turnstile Privacy Addendum: https://www.cloudflare.com/turnstile-privacy-policy/

Your account

For an account we process your email address, name, username and password (stored only as a secure hash). If you sign in with Apple or Google, we receive your name, email address and an identifier from that service, never your password there.

We keep My List and what you watched, so that you can continue on any device and My Klipist can show you films that suit you, and when you signed up, signed in and last visited. If you ordered from us before, your account also holds the billing details of those orders. We record that you were shown our Terms of Use and this policy at sign-up, with time and version.

You can delete your account at any time in the app, at klipist.com/close-account or by writing to stream@klipist.com from the address of your account. Your account and its data, including My List, your progress and your downloads, are then deleted, and copies in our backups go as the backups are replaced; records we must keep by law, such as orders, stay for the legal period.

When you submit a film

We process your name and email address, the details of the film (such as title, length, language and the link and password to watch it), how you heard about us, your comments and our correspondence, plus internal notes of our team and your confirmations in the form with time and version. If you submitted through a festival submission platform, we received your submission from there.

When your film is accepted

With the acceptance form and the distribution fee we also process your country and role in the film, what you give us for your film page (such as names of the director, lead actors and key crew, links, texts and images), the film and subtitle files, and the payment reference and amount. With the order we keep technical details such as your IP address, and your acceptance of the Terms of Use and your confirmations with time and version. Our payment provider processes the payment; we never see your full card details.

What becomes public

Your film page shows the title, the names of the director, lead cast and key crew with a page for each, your links, texts and images. Names of cast and crew come from the filmmaker or from the film's public credits; if you are named and want something changed or removed, write to stream@klipist.com. If we share your film with a partner platform, which may operate in any country, it receives the title, names, texts and images for it.

When you contact us

When you write to us by email, through a form or on social media, we use your message and contact details to answer you. On Instagram, Meta gives us your username and the conversation with @stream_klipist; to have it deleted, write to stream@klipist.com with your Instagram username.

When you comment on our posts or mention us on Instagram, Facebook or YouTube, we see your public profile name and comment and may reply publicly. For page statistics on Facebook and Instagram, Meta and we are jointly responsible; under Meta’s Page Insights Controller Addendum, Meta takes primary responsibility for this processing and for your rights in it.

The Klipist apps

The apps for iPhone, iPad and Android use the same account and services as the website, and this policy applies to them. In addition:

  • The apps send the same anonymous statistics as the website; a random code that lasts until the app is closed or left unused for a while groups one visit. They use no Google Analytics and no advertising identifier and do not track you across other apps or websites.
  • Your sign-in is kept in the secure storage of your device; your account details, My List, progress, subtitle choice and the catalogue are also kept on the device.
  • For downloads we record which films your account holds on which installation (a random code, not your device identifier) and until when. The files are stored encrypted on your device only and removed when you sign out.
  • Google Cast: the apps start Google’s Cast software only after you use the Cast button; it then sends Google technical data about your device and the session. On the website, Chromium-based browsers such as Chrome load it while a film plays.

Klipist is not directed at children. Our Terms of Use set the minimum age for creating an account and for submitting a film.

Why we process your data

We process personal data to run Klipist and show films, provide accounts, review submissions and distribute accepted films, process payments and keep our accounts, communicate with you, keep Klipist secure, understand and improve how it is used, and meet legal obligations. We do not sell personal data or use it for advertising profiles.

You can watch films without an account. Without an email address we cannot create an account, and without the details of the forms we cannot review or publish your film.

Who receives your data

Service providers process data for us, only on our instructions and for the services they provide to us, in these areas: hosting and storage, delivery and security of the website and the apps, video streaming, payments, email and office tools, accounting, analytics, app installation and notifications, social media.

We choose providers that protect personal data at least as well as this policy describes. With Sign in with Apple or Google, Google Cast and social media, these companies also process data for their own purposes under their own policies. Within Klipist, only people who need it for their work have access; authorities receive data only where the law requires it.

Data abroad

Our providers process data in Switzerland, the EU and the USA; some deliver content through worldwide networks. The EU and the EEA have an adequate level of data protection according to the Swiss Federal Council. For the USA and other countries we rely on the Swiss-U.S. or EU-U.S. Data Privacy Framework where a provider is certified, otherwise on standard contractual clauses or other safeguards provided by law. You can ask us for a copy.

How long we keep data

  • Accounts: until you delete your account.
  • Submissions that we do not accept: as long as we need them to answer questions about the submission, to recognise a film that is submitted again and to defend legal claims; then deleted or anonymised.
  • Accepted films: as long as the film is on Klipist and our cooperation lasts, then as long as we need the data to handle any remaining questions. We keep an archive copy of the film files we receive.
  • Orders, invoices and accounting records: ten years, as required by Swiss law.
  • Consent records: as long as the agreement they document is relevant.
  • Emails: as long as needed for the matter and our business relationship.
  • Google Analytics: detailed data for at most 14 months.
  • Server records of requests: without IP addresses, overwritten on a rolling basis.
  • Backups: encrypted and replaced on a rolling basis, or kept only as long as we may need them to restore data.

Security

We protect personal data with appropriate technical and organisational measures, such as encrypted connections and backups, limited access and regular security updates. If a breach is likely to result in a high risk for you, we inform the FDPIC and, where required, you.

Your rights

You can ask us what personal data we process about you, to correct it, to delete it or stop processing it (as far as we are not required to keep it), and to receive the data you gave us in a common electronic format. You can object to processing based on our legitimate interests and withdraw a consent at any time. Write to stream@klipist.com; we may ask you to confirm your identity and answer within 30 days. If you think we are not handling your data correctly, you can contact the Federal Data Protection and Information Commissioner (FDPIC), https://www.edoeb.admin.ch/.

For people in the EU and the UK

If you are in the European Union, the European Economic Area or the United Kingdom, the GDPR (or UK GDPR) may also apply. Our legal bases are:

  • contract (Art. 6(1)(b) GDPR): your account, submissions, the distribution of your film, orders and payments;
  • legal obligation (Art. 6(1)(c)): accounting and retention;
  • legitimate interests (Art. 6(1)(f)): security and backups, usage statistics (including signals to Google Analytics without cookies), installing the site as an app, organising our work, answering messages and presenting films and their makers;
  • consent (Art. 6(1)(a)): analytics cookies and notifications.

You have the rights of access, rectification, erasure, restriction, data portability and objection (Articles 15 to 21 GDPR) and can lodge a complaint with the data protection authority where you live or work. We make no decisions based solely on automated processing; every decision on a submission is taken by a person.

Changes

We update this policy when our processing changes. The date at the top shows the current version.