How can we
help you?
Common questions, troubleshooting, and how to reach us, all in one place.
Top questions
The three answers most
people are looking for.
How much does Klipist cost?
Klipist is completely free to watch. No subscription, no ads, no account needed.
If you’re a filmmaker, submitting your film is also free. There’s only a one-off fee if your film is accepted, to cover the editorial work that goes into curating, producing, and promoting it.
Submit your filmHow can I watch Klipist on TV?
Klipist works on every TV that has a browser, and casts from any phone or laptop.
Open klipist.com in your Smart TV browser, or cast from Chrome / Edge / iPhone AirPlay / Android Cast / Samsung SmartThings.
See all TV optionsHow can I submit my short film?
Free to submit. Pay only if selected. Decision within thirty days.
Any short film up to forty minutes, in any language with English subtitles. Old or new, no premiere status required.
Submit freeBrowse by topic
Everything else,
organised.
Search the FAQs below, or browse by category.
Watching films
Where can I watch short films?
You can watch every Klipist film for free at klipist.com/films, or install the Klipist app on iOS, Android, Mac, and Windows. Same library, same price (free), every screen size.
How can I watch Klipist on TV?
Five ways:
- Smart TV browser: open klipist.com directly on your Smart TV, game console, or TV box.
- iPhone / iPad / Mac AirPlay: open Safari or the Klipist app, start a film, tap the AirPlay icon in the player.
- Laptop (Chrome or Edge): click the menu icon → Cast (Chrome) or More tools → Cast media to device (Edge).
- Android phone: install any “Cast to TV” app from the Play Store.
- Samsung phone: open the SmartThings app, select your TV, tap the three dots → Mirror Screen (Smart View).
Where can I download the Klipist app?
The Klipist app is on iOS, Android, Mac, and Windows. Install it directly:
Can I watch films offline?
No. Klipist films can’t be downloaded or watched offline. You’ll need an internet connection. We’re a streaming platform, not a download library.
Manage my account
How can I create an account?
You don’t need an account to watch. But with one, you can build a watchlist and get notified about new releases and Klipist events. Create one at klipist.com/create-account.
Where can I update my email or change my password?
Hover on your name in the top-right corner of any page to find Edit Profile. You can update your email, password, and other details there. Direct link: klipist.com/edit-profile.
I can’t log in. How do I reset my password?
Go to klipist.com/login and click Forgot password?. We’ll email you a reset link.
How can I delete my account?
Go to klipist.com/close-account. This can’t be undone. Reactivating later won’t be possible. All your data is permanently removed.
Stay updated
Get notified about new releases
Klipist sends browser and app notifications when a new film is released (max once a week). Click the notification icon on any film page or visit your settings to turn them on.
Sign up for the Klipist newsletter
The Klipist newsletter covers special news, big releases, and invitations to Klipist cinema events with Kino and partners. Sign up at klipist.com/subscribe.
Issues & troubleshooting
The film isn’t playing. Nothing happens when I press play.
When you click Play, a popup should open and the film should start. If nothing happens, check the following:
- Make sure you have a stable internet connection
- Make sure your browser isn’t blocking content from Klipist
- Allow popups in your browser
- Films can’t be loaded in some areas in Turkey, Indonesia, and China
Still not working? Email stream@klipist.com with your device, browser, country, and a screenshot.
Who can I contact if something else is broken?
Email stream@klipist.com. To help us help you fast, please include:
- What’s the issue?
- Which page is it on?
- Which device are you using?
- Which browser?
- What country are you accessing from?
- A screenshot of the issue
No matches
We couldn’t find anything for that.
Try a different word, or email stream@klipist.com and we’ll help directly.
Still need help?
Get in touch.
Two inboxes. Pick the one that matches your question. We read every email and respond personally, usually within a day.
For viewers and
everything else.
Playback issues, account questions, partnership ideas, press, or anything that doesn’t fit elsewhere.
stream@klipist.com →For filmmakers and
submission questions.
Questions about your submission, your film page, distribution, or anything film-specific.
films@klipist.com →Help us help you faster
When emailing about an issue, please include: what’s broken, the page it’s on, your device, your browser, the country you’re in, and a screenshot. A few extra seconds of context saves a back-and-forth.
How can we help you?
Common questions and how to reach us, all in one place.
Top questions
The three answers most people look for.
How much does Klipist cost?
Free to watch. No subscription, no ads, no account needed.
Filmmakers: free to submit. One-off fee only if accepted.
Submit a film →How can I watch Klipist on TV?
Open klipist.com in your Smart TV browser.
Or cast from Chrome / Edge / iPhone AirPlay / Android / Samsung SmartThings.
See all TV options →How can I submit my short film?
Free to submit. Pay only if selected.
Any short film up to 40 minutes, any language with subtitles.
Submit free →Browse by topic
Everything else, organised.
Search the FAQs below, or browse by category.
Watching films
Where can I watch short films?
Free at klipist.com/films, or via the Klipist app on iOS, Android, Mac, Windows.
How can I watch Klipist on TV?
Five ways:
- Smart TV browser: open klipist.com on your TV.
- iPhone / Mac AirPlay: tap the AirPlay icon in the player.
- Chrome / Edge: menu → Cast.
- Android: install any “Cast to TV” app.
- Samsung: SmartThings → your TV → Mirror Screen.
Where can I download the Klipist app?
iOS, Android, Mac, Windows. Install directly:
Can I watch films offline?
No. Klipist films can’t be downloaded. You need an internet connection.
Manage my account
How can I create an account?
You don’t need an account to watch. With one, you can build a watchlist and get notified. Create one at klipist.com/create-account.
Where can I update my email or password?
Tap your name → Edit Profile. Direct link: klipist.com/edit-profile.
I can’t log in. How do I reset?
Go to klipist.com/login → Forgot password?
How can I delete my account?
Go to klipist.com/close-account. This can’t be undone.
Stay updated
Get notified about new releases
Browser and app notifications when a new film is released (max once a week).
Sign up for the newsletter
Special news, big releases, and Klipist event invitations. Sign up at klipist.com/subscribe.
Issues & troubleshooting
The film isn’t playing.
Check:
- Stable internet connection
- Browser not blocking Klipist
- Popups allowed
- Films can’t load in Turkey, Indonesia, China
Email stream@klipist.com if it persists.
Who can I contact?
Email stream@klipist.com with: what’s broken, the page, your device, browser, country, and a screenshot.
Still need help?
Get in touch.
Two inboxes. Pick the one that fits your question.
For viewers and everything else.
Playback issues, accounts, press, partnerships, anything else.
stream@klipist.com →For filmmakers and submission questions.
Submissions, film pages, distribution.
films@klipist.com →Help us help you faster
Include what’s broken, the page it’s on, your device, browser, country, and a screenshot.
Submit your film. Free.
Pay only if selected. Decision within thirty days.
Submit free → About KlipistSix years, hand-picked.
Founded 2020. World’s #1 short film platform on Google.
Read our story →