How can we
help you?
Common questions, troubleshooting, and how to reach us, all in one place.
Top questions
The three answers most
people are looking for.
How much does Klipist cost?
Klipist is completely free to watch. No subscription, no ads, no account needed.
If you’re a filmmaker, submitting your film is also free. There’s only a one-off fee if your film is accepted, to cover the editorial work that goes into curating, producing, and promoting it.
Submit your filmHow can I watch Klipist on TV?
Klipist works on every TV that has a browser, and casts from any phone or laptop.
Open klipist.com in your Smart TV browser, or cast from Chrome / Edge / iPhone AirPlay / Android Cast / Samsung SmartThings.
See all TV optionsHow can I submit my short film?
Free to submit, £150 once if selected. Decision usually within thirty days.
Any short film up to forty minutes, in any language with English subtitles as a separate SRT file. Old or new, no premiere status required.
Submit a filmBrowse by topic
Everything else,
organised.
Search the FAQs below, or browse by category.
Watching films
Where can I watch short films?
You can watch every Klipist film for free at klipist.com/films, or install the Klipist app on iOS, Android, Mac, and Windows. Same library, same price (free), every screen size.
Can I watch from anywhere?
Yes. Klipist streams worldwide, with no regional restrictions on our films.
How can I watch Klipist on TV?
Five ways:
- Smart TV browser: open klipist.com directly on your Smart TV, game console, or TV box.
- iPhone / iPad / Mac AirPlay: open Safari or the Klipist app, start a film, tap the AirPlay icon in the player.
- Laptop (Chrome or Edge): click the menu icon → Cast (Chrome) or More tools → Cast media to device (Edge).
- Android phone: install any “Cast to TV” app from the Play Store.
- Samsung phone: open the SmartThings app, select your TV, tap the three dots → Mirror Screen (Smart View).
Watch on your TV
Open klipist.com in the browser of your Smart TV, game console or TV box, or send a film from your phone or laptop. Every way is listed under “How can I watch Klipist on TV?”.
Klipist TV is a channel that is always on. It plays Klipist films one after the other, and you join whatever is playing, like switching on a TV. Watch it at klipist.com/tv/.
Where can I download the Klipist app?
The Klipist app is on iOS, Android, Mac, and Windows. Install it directly:
Can I watch films offline?
Coming soon to the Klipist app for iPhone, iPad and Android: download a film and watch it without an internet connection.
On klipist.com and in a browser, films stream and need a connection.
Manage my account
How can I create an account?
You don’t need an account to watch. But with one, you can build your list and get notified about new releases and Klipist events. Create one at klipist.com/create-account.
Where can I update my email or change my password?
Select your initials at the top right to open My Klipist (on phones: My Klipist in the bar at the bottom), then Account. You can update your name, email and password there. Direct link: klipist.com/account.
I can’t log in. How do I reset my password?
Go to klipist.com/login and click Forgot password?. We’ll email you a reset link.
How can I delete my account?
Go to klipist.com/account and choose Delete account, or straight to klipist.com/close-account. This can’t be undone. Reactivating later won’t be possible. Your account and its data are deleted; records we must keep by law, such as orders, stay for the legal period.
Stay updated
Get notified about new releases
Klipist sends browser and app notifications when a new film is released (max once a week). Turn them on here:
Issues & troubleshooting
The film isn’t playing. Nothing happens when I press play.
When you press Play, the player should open and the film should start. If nothing happens, check the following:
- Make sure you have a stable internet connection
- Make sure your browser isn’t blocking content from Klipist
Still not working? Email stream@klipist.com with your device, browser, country, and a screenshot.
Who can I contact if something else is broken?
Email stream@klipist.com. To help us help you fast, please include:
- What’s the issue?
- Which page is it on?
- Which device are you using?
- Which browser?
- What country are you accessing from?
- A screenshot of the issue
No matches
We couldn’t find anything for that.
Try a different word, or email stream@klipist.com and we’ll help directly.
Still need help?
Get in touch.
Two inboxes. Pick the one that matches your question. We read every email and respond personally, usually within a day.
For viewers and
everything else.
Playback issues, account questions, partnership ideas, press, or anything that doesn’t fit elsewhere.
stream@klipist.com →For filmmakers and
submission questions.
Questions about your submission, your film page, distribution, or anything film-specific.
films@klipist.com →Help us help you faster
When emailing about an issue, please include: what’s broken, the page it’s on, your device, your browser, the country you’re in, and a screenshot. A few extra seconds of context saves a back-and-forth.
- Klipist Studios GmbH
- Company No. CHE-462.383.433
- Locations
- Mels, Switzerland · London, United KingdomUK